Testimonials, reviews and images found at lKozySweetHome.com and/or from KozySweetHome are unverified results that have been forwarded to us by users of our products; may not reflect the typical user experience; may not apply to the average person; and are not intended to represent or guarantee that anyone will achieve the same or similar results. 

We usually provide you a tracking number and you can track your order at any time online via the courier's website. You also can track your order by sending an email to our customer service department at support@kozysweethome.com .

We offer two convenient shipping methods for US addresses: (1) Standard Ground Shipping, and (2) 2-Day Flat-Rate Delivery.

*Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days.

** Orders received at our fulfillment center before 12:00 PM EST should ship that same day; orders received after 12:00 PM EST should ship the next Business Day. 

Our international shipping will be a flat rate of $29.95 for standard shipping. 

NOTE: All deliveries to Puerto Rico, Guam, APO/FPO and P.O. boxes are shipped via our Standard Ground Shipping method only.  For Hawaii, Alaska, Guam, and all APO/FPO and P.O. boxes, please allow additional time for delivery to these destinations. 

We ship merchandise ordered on our website to all 50 U.S. states, Puerto Rico, Guam and to APO/FPO boxes. We also ship to Canada, Australia, New Zealand, and most countries in Europe. All countries we ship to will be listed at checkout. If you are unsure if we ship to your country, please contact us at support@kozysweethome.com, and we will let you know. 

If you think your order has been delayed or lost in the mail, please contact us and we will start an investigation with the courier. Unfortunately we cannot re-send your order or refund you until the courier has concluded the investigation, we will keep you informed and will be in touch once the investigation has finished.

We currently do not ship orders to multiple addresses.