Limited time offer: FREE SHIPPING ON ALL ORDERS! Limited time offer: FREE SHIPPING ON ALL ORDERS!

Shipping


All merchandise ordered on www.KozySweetHome.com can be shipped to all 50 U.S. states.We usually provide you a tracking number and you can track your order at any time online via the courier's website. You also can track your order by sending an email to our customer service department at support@KozySweetHome.com . 

Some Items May Ship Separately

Due to varying item availability, multiple items in a single order may be shipped separately. If you have chosen an expedited shipping method, each individual shipment may have a separate charge, but the total shipping charges for all shipments should not exceed the applicable flat-rate shipping charge for the entire order. Each shipment will have its own tracking number. 

Shipping to Multiple Addresses 

We currently do not ship orders to multiple addresses. 

California Proposition 65 Warning

WARNING: Some products may contains chemicals known to the State of California to cause cancer and birth defects or other reproductive harm. 

Out of Stock

In most cases, when an item displayed on our website is no longer available, either the item will not appear on the site at all, or a message indicating the item is Out of Stock will appear on the product detail page. In some cases, however, due to inventory fluctuation, items that appear to be available when you place your order may, in fact, be out of stock. If this happens, we will notify you as quickly as possible that your order cannot be fulfilled. That order will be cancelled, and you will not be charged for that item. 

Short Shipment

A short shipment occurs when we ship to you fewer items than the items for which you initially were able to place an order. For example, we may ship to you only two of a certain item even though you placed an order for three. If this happens, we will notify you as quickly as possible if we will be able to ship the remaining items later, or if we will have to cancel them.    

Pre-ordering 

You may be able to pre-order some items that are not yet available for immediate delivery. The Pre-Order message will appear on the product detail pages. A credit card is required for pre-ordered items, and your credit card will be authorized for the price of pre-order as a pending charge. However, we will not charge your credit card for the order until your pre-ordered item(s) actually get shipped.

*Delivery times are approximate. Saturdays, Sundays and holidays are not considered Business Days. 
*Orders received at our fulfillment center before 12:00 PM EST should ship that same day; orders received after 12:00 PM EST should ship the next Business Day. 

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